When I chose this location & time to drop off, I wanted to a customer service representative. This location stated that they offered that for the date & time I dropped it off. When I got there, that wasn't the case. no answer at the door. No one answered my phone call. No one returned by VM as of today. I had to go through the self-drop off procedure, which I hate to do. I then never received a confirmation email that my return was complete other than this email asking for a survey response.
KEVIN P
CLE Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cleveland, OH 44113
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Having a person available. I needed to speak with someone regarding an issue with the mirror, but there was no one to talk to.
Kathariena FVery fast service. In and out in less than 3 mins. Best location for downtown Cleveland
ROSS ENo one there during "business Hours" and no one returned my 2 calls on the day of my return asking for instructions on how to drop off my truck
THOMAS DService was great and the agent was super friendly and polite. My only suggwould be to hire that guy some help cause he worked alone on this day.
REGENALD C