Dave and his staff were friendly and the transaction was efficient. The truck was ready at the reserved time. Thank you very much. Rob HoyRobert H.
Moving Truck Rental in Coatesville, PA at Mail N More
(U-Haul Neighborhood Dealer)
Coatesville, PA 19320
(In shopping center with Aldi grocery store)
Services at this Location:
- Mon: 9:30 am - 3 pm
- Tue: Closed
- Wed-Fri: 9:30 am - 3 pm
- Sat-Sun: Closed
Special Operating Hours
- 7/7/2021 - 7/9/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Coatesville, PA 19320
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Make certain that you don't charge the customer for something that they did not use or have provided. There is a $10 appliance dolly charge. There was no appliance dolly provided. The truck was emptyROBERT A.
Doing this transaction with a real person is so much easier than the contactless nonsense you have in place. COVID is over get back to normal peopleTHOMAS C.
I was extremely impressed and grateful to Dave and his staff at Mail and More. However, I was extremely DISSATISFIED with Uhaul and their preparation; I ordered a hand truck and moving blankets and neither of these items were available at this location. According to Mail and More, they provided all of their inventory for another client's recent move to Texas and Uhaul didn't restock this inventory. It was unclear that this location was closed on Tuesdays and I was expected to use the lock box to retrieve the truck.Philomena H.
Make it more clear at online check in about a passport or contact. That delayed the pickup experienceBrian S.
Problems weren't with the location but with the online check in process and your rental processes. Online check in was challenging. Images weren't taken of the van when it was left for me which caused the process to crash. Had to wait through several lengthy holds with customer service calls to get the okay to leave with the truck. Also, wondering why additional contacts and references are requested and contacted when picking up the vehicle. I would have been pretty perturbed if plans made for the move fell apart because the vehicle wasn't released to me when promised. it took me an hour to pull away with the vehicle. Vehicle return process went much smoother.Fred N.
Too dark by lock box. Lock was very hard to operate. Customer service and terrible and online changes were impossible due to errors on the website. I needed to change my drop off location and after hours of waiting on the phone and failed online attempts I had to drive 80 miles just to return and drop off the vehicle. I will never use uhaul again. I will rent elsewhere or literally buy a vehicle before doing this again.Gail M.
The location and staff were exceptional. They covered for the extensive problems that I had with the UHaul regional/corporate staff. They were a rude, discourteous and qualifying as one of the worst retail experiences I have had in years. JUST SIMPLY TERRIBLE.Raymond M.
The van was dirty inside and the side sliding door didn't work correctly. I had to report it to roadside assistance and have them come fix it at 10pm. Also customer service was ineffective and not helpful.Sean T.
Great location! Dave and his crew were awesome!Roy L.
The gentleman who helped me at Mail N More was wonderful and I would definitely rent from them again in the future because of him!Brian C.
Charges for fees, taxes, and other surcharges could be better explained or showed online.Martin L.
Mobile app was uselessRobert H.
Thank you for your helpAzlyn H.
Easy breezymichael P.
The was great. No problems. The issue was with UHaul. I could not take a pix of the odometer using the app so I could not complete the mobile check in. Also, I booked a 10 ft truck and was given a 15 footer after the booking and was charged an extra $10. It being refunded by took me 30 minutes on the phone to get it straight.Pete S.
Excellent customer service. I recommend this location to everyone.Nabeelah M.
If a 10' truck has a 10' long box, a 15' truck should have a 15' box. Talk about deceptive advertising!!!Christopher M.
The verification process (Mobile pick up) took like a half hour In 90 degree weather. This process needs to be faster before someone dies if a heat stroke.Porscha H.
David, at Mail n More is always polite, efficient and quick in providing service. The truck was great.tom M.
Thanks Mial N More. Pick up and drop off was quick and convenient. The truck was new and clean and the interaction very courteous.Christian S.
Clean and inspect equipment! I have allergies to cats and there was cat hair in the passenger/driver seat, in the vents. I called and complained immediately, to be told I could recieve a discount of if i returned the equipment cleaned. I refused to clean it being as thoigh I have allergies. So the rep removed the discount. I had hives, congestion and burning to my nose. I called again, spoke to another rep "Jackie" , she said that was unacceptable of the other Rep and she would put in for a discount. I still would like a discount. I am not pleased at all, with the customer service, the equipment, nothing! Please discount the price!Shontia M.
Dave is very friendly and professional. He has managed uhaul equipment for years and is quick and efficient at handling customer needs.BRIAN H.
Dave at Mail N More goes above and beyond when explaining the rental details. His customer service is outstanding.BRIAN H.