Ronald G. on 9/27/2016
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give just a few more miles for the trip.
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Theresa M. on 9/27/2016
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I did all the paperwork online ...per the email from uhaul it would make the pick up process much quicker...what a joke..Stood in line for 45 minutes when I chose pick up at 10am...why chose a time when the staff doesn't prepare themselves for a busy pick up times. They all are notified of all the reservations a head of time they should have organized it a lot better. All the customers were very upset having to wait in line with me for so long. The girl that helped me argued with me telling me they don't have customers fill out paperwork on line they only do reservations. How dare her tell me this...when I had the email that asked me if I wanted to fill out the paperwork ahead of time to make the pick process short and easy...and when I said I know I filed out the paper in line cuz uhaul charged my debit card $1.15 ... Yet again I'm lying thru my teeth ..she stated uhaul never charges anything fees to ur debit or credit cards..I STATED NOW THATS WHAT UHAULS WEBSITE STATES BUT UHAUL CHARGED MY ACCOUNT $1.15 and I showed her proof...even tho she seen my charge fron uhaul she stated still they do not charge ur count...I WAS SO FRUSTRATED CUZ SHE WANTED TO ARGUE WITH ME ABOUT THE WHOLE THING...FIRST OF ALL EMPLOYEE SHOULD NEVER ARGUE WITH A CUSTOMER!!! I was told by Brandon a manger would be out to talk to me and no one showed up...I wasn't going to wait any long I had movers waiting for me and they were on the clock...
They again are not organized at all and terrible customer service!!! I would go to another uhaul like I used in the past they were awesome!!!
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Sandra G. on 9/26/2016
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The service very good.
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JOHN Y. on 9/26/2016
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Very professional, will use again
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CHRISTOPHER m. on 9/24/2016
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Thomas was superbly helpful!
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Margie L. on 9/24/2016
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Just a compliment to share! A young x-marine named Brandon waited in me. He was bouncing with energy and smiles!
I had just had a very negative interaction at another retail store with another young man.. So, Brandon at U-Haul made the day!!! A smile and conversation goes a long way, and this veteran has it down!! Thank you, Brandon! God Speed!
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PATRICK W. on 9/21/2016
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$19.95 turned into $50 for an hour and a half. it just did not seem like a deal to me. But it is what it is.
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Rodriguez J. on 9/21/2016
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nothing
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MARY C. on 9/21/2016
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Very polite and patient, was very helpful with knowledge of the area and places the I could go to do things.
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Eric T. on 9/19/2016
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N/A
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CHRISTINE C. on 9/15/2016
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Everyone at this location is GREAT and Johnny on the Spot.
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Andrew C. on 9/14/2016
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Excellent all around...
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JENNALYN J. on 9/13/2016
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Christopher was very helpful and got the job done:m. I'll see him and friend on tv
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Charles J S. on 9/11/2016
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When I left that morning in the practically-brand-new Ford van, I thought it was going to be a great day! I'm not sure if there was anything anyone could have done to anticipate that this van was going to break down on me. It was a terrible day because of the van breaking down, but I must say that Christopher at this UHaul location did everything in his power to make it up to me at the end of the day.
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Joe M. on 9/11/2016
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Quick, reasonable cost, great equipment, professional personnel. Equals a great experience. Keep up the great work. JFM
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Paul C. on 9/10/2016
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Manager solved a simple problem that had plagued my vehicle for years on towing trailers. Knew to look for a simple fuse that was out to get lights working - great attitude to get a product moving, and really appreciated the help! Will be back if I need a Uhaul vehicle!
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bill t. on 9/10/2016
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Always friendly, fast, and efficient. Pick-up and drop-off very easy.
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Bernice M. on 9/9/2016
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Very Helpful
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DONALD S. on 9/7/2016
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I don't know right now. From pick up to turn in was great. Out of 3 u hauls that I have had the privilege to get service from, this one is number 1 for customer service and friendly employees. Good sense of humor.
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gwenn m. on 9/7/2016
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All the staff is experienced and professional in handling all the customers needs. Many times I have seen them go above and beyond my families needs. When we are on the property or renting equipment the staff members go out of their way to provide excellent customer care! I find this facility to be one of the best I have used from the company. Great Job Folks!!
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RAY A. on 9/7/2016
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the service was great, the whole experience was terrific.
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tammy s. on 9/7/2016
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Everyone at the pickup location was friendly and very helpful!
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John C D. on 9/7/2016
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I can't think of anything as all went well when I came in to pick up my trailer.
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Jeff C. on 9/7/2016
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More attention to renting clean equipment. The trailer I was given had nearly a dozen clearly visible roofing nails on or in it.
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Russell F. on 9/7/2016
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have used this site before and always had a great experience.
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