The location needs better instructions on how to get there, as a special note..because GPS takes you to an older location that they’ve moved from over 5 months ago..CUSTOMER SERVICE ALSO NEEDS TO GET BETTER WHEN BOOKING THROUGH U-HAUL OVER THE. PHONE CUSTOMER SERVICE..I ASKED FOR A 24HR BOOKING,THE AGENT BOOKED ME FOR 4HRS WHICH CREATED A HUGE PROBLEM BECAUSE THE VEHICLE I REQUESTED WAS’NT AVAILABLE FOR 24HRS BECAUSE THEY WERE ALL BOOKED OUT!! NOT TO MENTION THE 1st LOCATION THEY SENT ME TO, DIDN’T HAVE THE 9” CARGO VAN AVAILABLE EITHER .. WHICH WAS A WASTE OF MY TIME AND LYFT RIDE TO THAT LOCATION.I’M VERY DISAPPOINTED IN MY EXPERIENCE WITH THE ON THE PHONE OPERATOR WHO BOOKED MY RENTAL.
MENYELLE J
Pacos Paints & Two Helpers
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbia, MD 21045
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Nothing. Process was smooth. Was advised early my reservation would be at a different but still convenient location.
Tony PQuick and easy pickup. Quick and easy drop off. The staff was accommodating.
JOLAS ASuper helpful upon pickup.
ANN KGreat manager at this location, makes the process easy. They have lots of inventory. Probably best in Columbia area
Donald D