Before I even entered the building (which is a dirty laundromat) and was met by a scraggly, dirty little man. He was yelling at me for using the handicap parking, saying he didn't see a tag hanging from my rear view mirror. He was rude, persistent and down right ugly. I had to interrupt his berating of me by yelling back that I have a permanent handicap tag which I received after leaving the military! He had made his way to blocking my entry into the building, yelling and hollering in this full laundromat! Then, as he tells me I need to upload my driver's license, he keeps raising up from the chair in the tiny, dirty box he has as an office, trying to peek at my cell phone screen. I work with technology all day and had a medical doctor (my son in law) with ne; I know how to upload a picture). Once this is completed, he tells me I need to call someone to help me since my license is out of state; he was completely disregarding my son as even being there. Then he thought to ask me for my military ID. Once finally getting this process done, I went to the van. The van had less than 5000 miles on the odometer but had an alert for a tire having low pressure. I then followed the Crypt Keeper to the air tank only to find it didn't work. At this point, the attendant started to address my son instead of me and gave him 2 quarters to use at the air tank at the gas station. I completely hated this experience. I hate that I need UHaul at the end of the week to finish moving my daughter. I have been a uhaul customer for many years but this has done it for me if it can be avoided. I have to drive an additional 10-15 miles further for this rental (which will add to the truck mileage) but I refuse to be spoken to and treated like an illiterate piece of ghetto trash.
Moving Truck Rental in Columbia, SC at Red Door Storage
Moving to or from Columbia, SC 29209? Get FREE truck rental rate quotes at Red Door Storage.
Get FREE moving truck, pickup truck and cargo van rental quotes at Red Door Storage
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Columbia, SC.
Cargo vans and pickup truck rentals in Columbia, SC
U-Haul cargo van rentals and pickup trucks in Columbia, SC are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Columbia, SC 29209. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
This is the only location that I will ever rent from. Everyone of the employees attitude is consistent. Friendly and helpful staff with excellent customer service skills!
Everything was perfect. No problem noted at this time.
Job Well Done Thanks
Everyone was friendly and helpful.
Nothing to add at this time.
I will recommend this location to anyone. The guys was very polite and ready to help. Quick and easy check in and return.
Iâ€™ve visited other locations and I have never been as pleased as I have been since Iâ€™ve started using this location. The employees are very very funny and they take care of their customers. Whenever I need to use a U-haul, I will always, always use this location! They need a raise!!
The little bit of time for that amount of money, the worst truck on lot. I will not be back or recommend anyone.
Person at window was very professional and nice Thank you for hiring people like that.
Answer the phone when people are trying to make changes to their account
They lied about how much fuel was put back in the car, and charged 40 dollars for it. I shouldn't have bothered filling it back up! I will never use U-Haul again.
3rd time renting form here in last 6 mo. Always good service.
Courteous and fast service, a pleasure to do business with!
Very easy and nice people
So the two gentlemen who worked it were nice but this place is located inside of a laundromat. That means when there was a line, which there was, I was blessed with getting to listen to all of the laundromat patrons go about their business while I had to stand in line waiting. I can't believe uHaul would sanction a place like this and I will never go back to that spot again. In all honesty, after this experience I don't know that I'll ever go to uHaul again for my moving needs.
Pick up was quick and easy but the return was a nightmare. It took nearly 45 min to check the van back in. I had to pay just as much to rent the van as I did the 24ft truck just the week before.
Need to hire and train employees not to mess up customers online reservations
Charged $10 for insurance I didnâ€™t request Truck smelled of a terrible odor Customer service slow and careless
My card is pulling 120.00 I hope what I really hope my refund does not take forever to return to my card. The pullout ramp was not clean a lot of dirt, but I made sure it was cleaned before I returned it.
Itâ€™s a cramped parking lot, the guy moves slow as hell. He had 2 trucks trying to drop off and my trailer and he took 40 mins to open the gate so we could get out of the tiny parking lot. He blocked me from backing in my trailer for 20 mins while he moved a van around. Very slow. You better not have anywhere to be. Chose one of the other more convenient locations that actually has room
The staff at this location were difficult to work with and struggled heavily to understand what was going on the entire time along with claiming the computer equipment was broken until they figured it out.
Fix your website. You try to get a head of the game by doing everything online. One area says adding an actual picture of your license is Optional. So you put in your license number, state of issue and expiration date. Get there not only do they want the picture but they have zero equipment to upload your photo, so after giving them my military ID, my DL, 2 credit cards, they still wanted a passport to validate my identity. I'm standing right there mind you. THEN they messed up my reservations saying I was traveling to Miami, I was literally going down the street. NOT to mention, I waited damn near 20 minutes before the attendant got to the desk to start this fiasco. A whole hour and 30 minutes to rent the truck. Then goes to return and NOBODY knows how to use the computer. I went outside, got on my phone and returned it myself. Ridiculous. Do NOT use this location
Smells like a smoke bomb went out in the location. The smell is overwhelming.