The representative attached the trailer incorrectly causing it to immediately fall off when I tested it, I had to correct the rep and supervise him to ensure he attached it correctly the second time. Luckily I knew what I was doing and caught his mistake before I drove off, a person without experience would have had a very bad experience. That location needs to be trained on how to properly use the equipment that they hire! Unacceptable!
Anthony H
Irmo Convenience Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbia, SC 29212
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
NOPE Lied and said that I did not feel the gas to the amount. When I was given the truck at half a tank. LOL SCAMMY
Tarek GThe gentleman that provided service for my checkout didn't know what he was doing. Because he couldn't get the trailer attached, he told me that I had to drive to an auto store and get a different sized hitch. He went back inside while I studied the equipment, which clearly stated that my 2" ball hitch was appropriately sized for this trailer. I went back inside the store and he sent out a different gentleman that had no problem attaching the trailer securely to my vehicle. Before loading my belongings into the trailer, I had to sweep out dirt and leaves from the last renter. The equipment was not maintained at all with a rusty door latch that was difficult to operate. This was the worst experience I have had with UHaul...and I use their products frequently. I would recommend avoiding the Irmo Convenience Store.
Clara GAgain,, repeat of the first comments service and everything was excellent, but the trailer needs to be inspected and some sort of an alignment done whatever that entails putting on frame machine or whatever. Feel free to call me. I can explain in further detail on Phone if necessary.
John GSame comment stated above.
Dannie B