I had a reservation at one store and the day before pickup they changed the location to a dump of a store. The person wasn't there and had to be called and did the paper work over the phone. I had to walk through mud in a mud filled lot to get the truck. I don't understand why I was moved to this dump of a place when they're were 3 trucks on the lot when I pickup the truck and they're were 3 trucks when I got back from my trip. I was so disappointed how they dumped me in a place like that when they had the trucks there. They said they were reserved and I say that was not true. This has changed my mind about using Uhaul in the future because of how they switched locations the day before pickup. Very disappointed
henery h
Select Quantity Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greenville, NC 27834
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Customer Reviews
- 3.5 Average Customer Rating
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Great costumer service. The man found my reservation and checked me out with no problems. My car was able to be parked on property till I returned the truck. The man returned the truck with no problems. Thanks for good service.
MARILYN SLocation changed 3 times. Paid for a hand truck but it was not in the truck at pick up . Had to drive across town to get one from another UhAul dealer . The guy on Albamarle street in Greenville was nice and the dropoff place was ok too .
mark hpositive experience
BOBBY CNice people in the store but not somewhere you want representing your brand. No internet to use computer to check me out. Took 45 minutes after using a hotspot on a phone since no internet. Small garage repair type place. A woman wouldn't feel safe going in there.
CHARLES T