My entire process was a nightmare. I reserved my truck sept. 13th. Went to pick it up on oct. 31st & was told they didn’t even have a truck for me. Trying to find another place to get a truck was a nightmare & the place we found, was nice as far as customer service but the “u-haul” process to get the truck took forever & im overall highly disappointed in the process & will probably never use U-Haul again.
REBECCA H
Divine Global Solutions
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbia, SC 29210
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 2.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
This location was thorough and provided great customer service. Truck operated as expected. Overall great experience.
FELICIA BThe pick up location was at a UPS store so that was confusing..and when dropping off at the Elmwood location they couldn't find my storage unit info .took a while getting that straight so all I can say it was a long frustrating day and I'm glad it's over.
PERRY BThere was a used cigar left on the dash of the truck and the cab wreaked of the smell. When I mentioned this to the staff they seemed surprised - it seemed no one is cleaning the vehicles between users. Otherwise, the truck drove fine and was useful, but the smell literally gave me and my friend a headache. I hope it will be sorted for the next person and I don't get blamed for the smell.
ZACKARY B