Hard to identify which store rents out the trucks. And the truck really needed to have been swept out.
Edward L
Divine Global Solutions
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbia, SC 29210
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Improving the level of professionalism among your staff would be an important first step in enhancing both customer experience and your overall rental policies. I would specifically like to address my interaction with your area field manager. I was charged for mileage that I did not use. When I requested a detailed breakdown of the charges for clarification, your area field manager refused to provide one and stated that he was not obligated to do so. I found this response unacceptable and it left me feeling as though I was being unfairly charged. For accuracy, I maintained detailed records of all mileage driven from the beginning to the end of the rental period, and I even returned the vehicle a day earlier than scheduled. Additionally, the call ended with the manager hanging up on me, the first time, which I found to be highly unprofessional and inappropriate conduct for someone in a managerial position.
SOTIRIOS GJoe offered excellent service regarding my rental. expectations and communication were great as well.
Patricia BMake sure equipment is ready and able to be picked up at specified time at location especially when. You move it.
David ANothing
GEORGIANE H