This U-Haul location has been a key supporter in our church's monthly food giveaway, here in Columbia, TN. The partnership we've had with the U-Haul agency has provided the source of transportation of our food pickup at the drop-off location, and hauling to the church, for distribution. We've always depended on this location, due to their hours of operation on Sunday, allowing us to have a truck very early on Monday morning, when we needed to load the incoming food. Our operation certainly wouldn't be possible, without the U-Haul agency's help from Nashville Highway 31. I'd heartily recommend this location to anyone.
Jeffrey T
Columbia Inn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbia, TN 38401
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Customer Reviews
- 3.5 Average Customer Rating
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The drop off was at a run down motel. Then the owner wanted me to back in the trailer and truck. I’ve never had to do this! The location was extremely difficult to get in and out of due to traffic. Uhaul is not the same now. Just anyone can have a location and service is gone.
Melissa PIt seemed like a shady place to pick up a truck, and I made sure to have someone stay with me the entire time because I felt uneasy being there alone. The truck was also dirty when I picked it up. I had to sweep out a ton of dirt and other miscellaneous things before we even started loading our items.
Danielle BRepresentative stayed on a personal call the entire time I was there. I had to "interrupt" the personal call of the representative multiple times to receive service. Representative was unable to perform his physical duties without customer assistance. Representative was inefficient and needs more training on customer service. Very disappointing experience.
EDWIN BGreat, friendly service. One of the best U-Haul experiences I have had.
JAMES W