Our church really relies on the U-Haul Brand every month, in support of our food giveaway in the community. With the deliveries from our local food pantry, we'd never be able to transport all of the goods to the church without a reliable U-Haul truck to transport them with. And the agency I work through is on Nashville Highway in Columbia, TN. They have been my Go-To place to rent U-Haul trucks since we began this ministry back in 2020. The staff at this location Always take care of our needs, and they are friendly & professional. I'm thankful, and prefer their customer-centered support with every visit. Thank you U-Haul!!
JEFFREY T
Columbia Inn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbia, TN 38401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Customer service was great!
BILLY MVery helpful
CALVIN PWould not rent or drop off at this location again
JOSHUA MSo I returned equipment to this hotel/rental location. 05/29/25 at around 3pm. Bright as day out. Pulled straight in parked got out. Older guy came out took pictures of vehicle, checked the gas as well as the mileage. Everything was ok. As I was getting ready to leave he asked me if I wouldn’t mind parking the trailer I had attached to rear of truck onto the grass hill located next to a trailer that was there already I told I was not comfortable doing it in such small space and refused to move the truck as it had been checked in . The owner stated he didn’t know how to drive I stated I couldn’t do it a second time and apologized. On 6/29 I received an email stating that I was being pursued for damages to this U-Haul trailer reported 05/30 a day after return with hitch completely torn from trailer. False report. After contacting U-Haul rep that contacted me I was informed to get in touch with this location. I called no answer, so I drove down there. Plenty of cameras I asked if I could possibly see the day in question was informed his system didn’t hold that much information due to it now being 07/08/2025. I asked to speak with the guy that checked me in and after asking about specific return he said no it was not damaged. I asked why was it reported I damaged the vehicle he stated he didn’t know what occurred that evening it was dark out???? I asked him to kindly contact U-Haul to let them know that I was not responsible he said he would contact his rep and I have not heard anything yet. Reached out to attorney in which I was informed that I needed to file a dispute immediately. Done today, waiting on results from that. If not in my favor that I would be able to proceed with arbitration hearing next on check list. All in all This business was very dishonest from the jump be aware to take photos for proof.
SHAREIKA J