The first truck that was issued to me had non-working Air Conditioning. Reviewing the working condition of a truck before renting it out would be an improvement.
David J
Travel Store USA
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbia, TN 38401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I'm happy. I live 10 miles away from that location and I wouldn't hesitate to continuing renting there. Excelent customer service.
NELSON VThe staff at the U-Haul location was very friendly and helpful. The only problem I had was that when I was already on the road I noticed that the AC wasn’t working. I was already behind on time and I had to go ahead with the move. But the temperature was at 100° that day. It was very very hot. I also drop the truck off at night so I couldn’t speak to anybody, but I think U-Haul should accommodate or give me a credit of some sort.
Abraham BI requested a drop off in Springhill. When I followed the Contract instructions and called I had a drop off in Springhill, Tennessee. When I looked in my reservation the day before return it had changed to Columbia, a location. We are not a fan of. I confirmed the morning of the return and they said we needed to take it to The Columbia location. When we got to the Columbia location, they didn’t know anything about the trailer being returned there. It was not in the system for them. The lady was very nice. Luckily, I had the app so was able to self return the trailer
ALAN Aassisted with install on my vehicle great job
MARK M