I didn't drop of the UHaul, so I know nothing of the condition of the drop off point.Mary H.
Moving Truck Rental in Columbus, GA at Trailers & Hitches
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Columbus, GA 31904
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
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I paid $1oo.oo down and I was told I would get it back when I brought the truck back. But there was no one there when I brought the truck back. A man was there but he said the owner was out of town. The man did't work for u-haul. So do I get the money thats owed me' Linda McGrathLinda M.
great service will be the only place me and my family will rent from the best experience from a uhaul dealer thank you.Bryan G.
Improve your reservation system. I went to get a trailer at this location without a reservation. The website showed that a trailer meeting my needs was located at this location. Upon arrival I was informed all trailers were reserved. I left and drove 3 miles to the next location listed as having the same trailer. This location was closed. I got on the phone and did a reservation and the website sends me back to the first location to pick up the trailer that was supposedly reserved when I first visited this site. I wasted an hour trying to get a trailer. They did give me a free bottle of water.Larry C.
Beverly was very helpful and amazing customer serviceJOSEPH M.
Beverly was great, very helpful. Customer service with beautiful smile. Thanks, again.Melissa H.
I was suppose to do U-Haul car share and I was called 6 different customer care agents and wasted an hour at the location just for them to tell me to go inside to complete the pickup. Every last agent I spoke with was rude and not helpful at all. This experience with U-Haul was an absolute nighttMonica T.
I'm a Vietnam Vet with disabilities and it was difficult for me to unload the truck. I had to take more than the allotted time and got some help from the local VFW. Your representative at the turn in office in Columbus Georgia helped me by giving me more time to pay as I didn't have the full amount. Thank you for all your help and support. God Bless and Merry Christmas.Bertrand R.
Very not very and helped me unload.. hassle-free for meHarley B.
Make sure dog hair is removed from vehicles. Make sure to be professional.Garrett L.
was not told the time of drop off. all the agent told me was the dayTammy H.
I ordered a truck, blankets, and a dolly and prepaid for all on the website. The location didn't have blankets so I had to sit while they figured out how to take that off the bill. They never put the dolly in the truck so I paid for something I never got. Not a good experience.Dusty H.
I have had issues with the location on Box Rd, Columbus, GA so I switched to this location (Hamilton Rd). I also dropped by 5 mins before closing and was met with a smile. What a differ nice for the better. Efficient and hassle-free! Very pleased.LARRY T.
Inside of the truck was very dirty (cigarette butts in the cup holder, trash in the floor) as were the windows, windshield and mirrors.Catherine F.
Trailers and Hitches was amazing! I'll recommend this location to everyone.Jennifer B.
Inject the cashier with a ??Happy pill. Maybe she was having a bad day otherwise We suggest she has additional customer service training. She was semi-confrontational when we posed simple legitimate questions. Based our overall experience we would not obtain another piece of equipment from there. Finally, the young gentleman was very polite and kind with picking up slack in verifying the discrepancy in the fuel gauge. We are professionals and were on time constraints but if we were not making a sudden move, we would have canceled our reservation. Thanks for this opportunity for feedback.KIMBERLEY S.
Beverly was very helpful and came out to inspect the issue's I told her about.tony W.
My overall experience with U-Haul was a good one. Both pick up and drop off locations were convenient and friendly. Would use either of them again for my future needs.PAUL G.
It was a hitches and trailers placejoe M.
Beverly was friendly and efficientTerri S.
Your web site indicated 24 hour drop off. This is not true. It is a gated facility, locked after 5 or 6 (can't remember). I got there 10 minutes late and they just happen to still be open.Hugh C.
They did not help us hook up the trailer or help check lights on the trailer do not use themJAMES J.
Extremely Nice and Friendly! Will definetely recommend to everyone. Thanks.Nicole M.
I rented a uhaul trailer from this location they told me the uhaul was clean. Got home and loaded it up a day later open the uhaul up and it smelled like someone hauled trash with it the smell would not go away I used a whole can of air freshener. I was so pissed I would not use this location at allCHAD H.
Guy at desk was not exactly Mr. Charming but his female assistant was very courteous and helpful.ROBERT K.