Honestly the location and the actual individuals who run the uhaul location in Columbus are awesome and great, who isn't awesome is the individuals who we called for the helpline and specifically the regional manager or supervisor from uhaul. We were able to reserve a truck which the location didn't have, and at a time which the location did not service. When we attempted to find answered we were faced with an extremely rude woman on the other end of the line, I understand individuals have bad days however due to how this woman treated myself and my fiancé over the phone I am inexplicably never using Uhaul again, when all we looked for was answers and fixes to our issues we were instead giving sarcastic, or rude replies insinuating that everything was our fault, and that in fact we "knew" that the location didn't offer that size or that time. I am emphatically not recommending U-Haul to anyone and I myself am never going through this company again.
Dylan R
Westbrook Lanes
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbus, NE 68601
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Truck broke down out of my control couldn’t return the trailer got told wouldn’t get charged but then got charged 300$ with no warning no email no call no nothing even tho I wasn’t able to use the U-Haul trailer to the full extent
Ty Wlocation had limited hours
ron hNothing
Tonya HVery knowledgeable and courteous during my rental.
pat s