Blatant fraud. Attendant confirmed we had van less than an hour and we drove less than 5 miles, told us 30 and unable to give receipt, would email. Fuel Tank was full. Charged us $59 for gas!!! Total of $92. Talked w customer service, awaiting resolution.
BRADLEY R
Beer Zone
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbus, OH 43220
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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They charged me too much
Omar EAbe and the other guy working with him were super helpful. Great staff there
SALEH DIt took them a while to greet me and then when they finally did, they told me to go to another counter which was a few feet away. Then the guy that helped me decided to finish his conversation with the other person that worked there before helping me. All I had to do was hand them the key. They then asked me if I parked in the front lot, which I had. Then they asked me to move the truck to the back lot, which was a very tight squeeze.
TARA SIt wasn’t convenient for me to get to, they did not have the number of pads I requested. The truck did not have washer fluid.
James K