I selected 8:30am pickup and the truck was unassigned. I had to wait until the store opened at 9am. The clerk gave us a key to a uhaul that was blocked in by a different truck. He gave me the key to that truck to move myself but it was the wrong key so I had to go back to the store again to get the right keys. He was unapologetic that it took us over an hour to get the truck from start to finish.
MIKAYLA B
Beer Zone
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbus, OH 43220
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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All good
JEREMY SThe cargo van smelled of cigarettes and has ashes all over and the entire van was extremely dirty
ERIC W$29.95 renter was $68+
CHRISTOPHER HVan was visibly dirty inside. I did not ask for the insurance when I reserved the van but was charged for it. Now I have to call U-Haul to try and get a refund.
LISA R