Did after hours check out which requires a photo of the gas gauge and the mileage before you can check out the truck. I checked out the truck on a half tank of gas, put $30 in it and returned it on a half tank of gas. I was charged $90 for not returning it on a full tank of gas because they said it was full. I told them to refer to the picture that I had to take to check it out. They said it was not there. So I was charged $90 for gas and they conveniently lost the proof of me checking it out on a half tank. They were supposed to call me, never did, instead sent me an email saying that the case was closed and I was charged the correct amount. Extremely shady over $90, do not check your u-haul out from Striker.
Jeffrey F
Striker Accurate Auto Repair LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Philadelphia, OH 44663
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The location was fine. What is NOT fine is your after hours pick up app. 3 hours in hot parking lots with a teenager to help. It is not user-friendly. This location at least had keys, the first location I was sent to HAD NO KEYS. 2 hours jacking with your app,and then no damn keys. Had to call your help line way too many times. Work on that APP!!
Jennifer TThe 20’ worked perfect for my 2 bedroom apartment and garage filled with wood shop tools. Got everything in 1 load!
DANIEL KThe business was open, but no one come out so i cannot say the personnel was helpful.
Kathleen KThe process from start to finish was simple and seamless. Would definitely rent from here again.
KEITH O