The lady at the front didn't understand the process for the U-Haul pick up and drop and didn't communicated on the truck being drop off at 430pm the same day so later that week I had a U-Haul rep call me asking me if I drop it off I said yes I handed the lady the key but she never check me out of dropping the truck off, will not be doing business with this location but I will keep doing business with U-Haul at other location. Thank you.
Carve O
J&S Stop N Shop LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbus, OH 43229
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Truck was buried in snow, rear door would not close, and it was almost out of gas. I put gas in it, and then you charged me for gas too. Very poor experience.
Daren G