The website to pick up 24/7 was difficult to use, I spent 45 minutes trying to figure out why it kept rejecting me and my credit card or at least not confirming that I gave it. I finally called UHaul and they gave me the info I needed and a phone # if there was any trouble during pickup.. Of course there was a problem, thank goodness for the number. Other than that, everything else was fine.
Kathleen E
J&S Stop N Shop LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbus, OH 43229
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Clerk was very helpful.
DON SMy location for both drop pick up and drop off were changed multiple times. The workers at both locations I had to go to were next to unhelpful as it was like I was bothering them to ask for assistance. My link did not work when i picked the truck up, so i basically just got the keys and was sent on my way. The place I eventually got a truck from did not have any equipment for my order either.
Dylan SLadies at rental store are friendly and honest. Would recommend renting from is location anytime.
David TThe trailer had trash in it upon arrival. Not sure why it was not cleaned. Knowing there is a charge for it. Returned it better than received. The location has limited staffing, but she was warm and did her best. I will consider this location again
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