The staff was very rude. I reserved dollys when I arrived there, he said he doesn't have it and was arguing with me that I just made the request, they can't guarantee it will be available. The truck was block by another truck, so we had to wait for someone to move it for us. The fuel of the truck is almost empty. The whole experience was terrible, given the already stressful day that we were moving.
Yierpan A
Boxes For Moving/Shipping Solutions
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Concord, CA 94518
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I was not offered the Safe Trip service and lost the key and ended up paying $350 for a new key I would very much appreciate a refund for that amount since it was not offered to me. I DEFINITELY would have opted for this service if I knew about it.
Tori FThis 995 Detroit Ave facility is much less busy than the UHaul store on Monument Boulevard. This office was much more convenient and efficient as the Monument office is understaffed and swamped with patrons. I’ll definitely use this Detroit Ave office next time. Nice staff and helpful 👍🏻😊
GARY BMobile drop off
Dane RMy agent was extremely helpful. He went out of his way for me to have a great experience. I don't know if this location is family owned, but he took pride in it, as if it were. I think his name was David. Tall blonde kid. Definitely using them in the future. And I never fill these out. 😆
AARON M