Faculty staff was great. Truck too. U-Haul itself not so much. Truck due back at 9. Facility opens at 9. Truck checked in at 9:07. U haul tried to charge me for another day rental and insurance. Also got truck with 216 miles left until empty. Brought it back with 209 until empty and was charged $8. Seems kind of petty after a $1400 bill. Thankfully the staff reversed that charges for the extra day.
DOUGLAS G
Simply Smart Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cookeville, TN 38506
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The lady at the drop off was so sweet and made the process so simple
KYLE SI don't understand why I get charged for 2 days when I returned the truck in 10 hours after checking it out
VERNON JMake returning the equipment easier. DO NOT require signing up for the Uhaul App part of the return process. I am sorely disappointed in the frustration I had with the UHAUL return system. LOSE the damn computer.
ROBERT AI reserved a 20’ box truck in Livingston, TN. They didn’t have my truck, I had to drive 30 minutes just to get the truck then they give me the 26’ which is damn near a semi. Awful experience will need compensation.
JAMES H