The person who runs the convenience store is the most helpful person I encountered in this whole thing, and he is not a u-haul employee. From the time I made the booking over the phone up until the moment I delivered the truck, I was constantly meeting new challenges in my move. Delivery dates go switched, truck pick-up switched, no money back for extra gas in the tank, then also the miles from the truck went crazy. I had covered less than 200km in my whole trip, and for some reason it appeared like if I had travelled for over 20,000km. Really unpleasant experience. I had to call your staff no less than 10 times in the spam of 3 days, which made this the worst moving experience I've ever had. Again, the best part of my experience was dealing with the kind person who runs the convenience store where you leave the truck, which should say something to you about your costumer relations and experience. Really really poor experience overall. Poor communication, expensive, really sad.
Carlos G
Goodys Convenience Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Coquitlam, BC V3E2Y6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Gursimrn did a good job on hitch was very impressive. Ashmeen helped me on counter.
Ovidiu-Cristian SUhauled charged me $12 in gas cause i was just slightly underb I will put bad reviews everywhere
Robert KGreat service, keep it up
Lawrence CThe lady at the pick up location was terrible! I checked in online and the estimated cost was $32 (without safe drive fee and CDW). Noticed both were on my receipt after returning the vehicle. We didn't discuss anything about adding these at the time of pick up. When I called customer service, the rep advised these charges were added at the counter when I picked up the vehicle.
Yi P