Uhauled charged me $12 in gas cause i was just slightly underb I will put bad reviews everywhere
Robert K
Goodys Convenience Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Coquitlam, BC V3E2Y6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Great service, keep it up
Lawrence CThe lady at the pick up location was terrible! I checked in online and the estimated cost was $32 (without safe drive fee and CDW). Noticed both were on my receipt after returning the vehicle. We didn't discuss anything about adding these at the time of pick up. When I called customer service, the rep advised these charges were added at the counter when I picked up the vehicle.
Yi PTo improve for the next customer - the U-Haul app needs an overhaul. When I checked in on the app, I couldn’t get any email with the code for the lockbox to pick up the vehicle, then the store clerk had to call U-Haul, and they charged me for insurance even though I had extended insurance already for a cargo van. We had to call the company to get a refund, then upon closing out the rental, through the app, it charged me the insurance again without permission and I couldn’t continue to close out the rental if I opted out. As soon as I tried to disagree with the charge on the app, the continue button was greyed out. I was stuck with accepting the charges in order to close out the rental. Its very sneaky of U-Haul to tack on that charge without me choosing that option. Its dishonest.
Erin SThe Uhaul app is bad
Victor O