Truck was not ready at pick up time. I contacted U Haul and they stated something went wrong and updated my time to 8:00am. When I arrived at the pick up location, the owner was cleaning the truck. When I left, the owner called me stating the truck was there but he had not checked it in yet. I informed him that my pick up time had been adjusted to 8 because the truck was not ready. He insisted I come pick the truck up because he "came in early to do this." Then he told me he didn't know why they would set pick up so early when he didn't open until 8. I explained to him that I had selected to pick up truck through the app. Very confusing and unnecessary. I will not be picking up from this location again and I suggest others don't to save themselves the headache.
Ryan G
C&D Transportation
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Corydon, IN 47112
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Have used this location many times! Always great service and clean equipment. Owner is wonderful to work with with any issues.
LORI WThe truck was filthy and didn't run very well.
William WThe truck was clean and owner/operator was fantastic, but truck had some sketchy brakes, especially once the truck was loaded. The passenger door had to be slammed pretty hard to not have a huge gap at the top back corner. Still didn't seal to good after getting it closed.
Robert MThe gentleman waiting on us was great. Very friendly and helpful. My pickup truck broke down in the parking lot and he made a call to a local repair shop to get it fixed for us!! Great guy!!
MELVIN Y