Not rent out trucks you know need maintenance Had we needed to go up a long or steep hill or a hill and even half loaded the truck was only doing 20 mph with just a couch in it Service was very good however Peyton very helpful and quick service
Moving Truck Rental in Courtenay, BC at Kean Auto Services
Moving to or from Courtenay, BC V9N7S7? Get FREE truck rental rate quotes at Kean Auto Services.
Get FREE moving truck, pickup truck and cargo van rental quotes at Kean Auto Services
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Courtenay, BC.
Cargo vans and pickup truck rentals in Courtenay, BC
U-Haul cargo van rentals and pickup trucks in Courtenay, BC are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Courtenay, BC V9N7S7. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Update u-haul website and conversions on website as well as update pricing, update trucks that are available at locations.
Perhaps giving the truck a bath would be a good idea?
The young boy Peyton who seems to run the place was very good at the computer and serving us to do the things we needed. He had a great attitude and was very polite. The area where he could improve significantly is knowledge about picking up a truck when they are closed. I asked him several times if he could help us figure out how to get the truck earlier than 9:30 AM when he arrives at work for the day.,. He said there was no way I could pick it up before 9:30 AM. I had told him I couldn't afford to pay for an extra two days so that I could pick it up the day before and drop it off a day later just to return it when they were open. I asked him a couple times if there wasn't a way we could solve that problem. But he said no.! Finally my daughter phoned him and asked him several different ways how we could pick up the truck earlier. Finally he relented and said â€œwell I suppose you could check in online and then pick it up early before I get here!!â€That was very very frustrating and stressful!!! He is a lovely polite boy but he needs to learn the U-Haul system a lot better and be able to advise customer on how to solve their problems. He just couldn't seem to figure things out for us. He told my daughter their 9:30 AM opening time was earlier than most U-Haul places! My daughter informed him that she has rented U-Haul trucks in other cities that were open much earlier than that. Also the inside of the truck was not swept out and had lots and lots of dust and dirt on the floor! So we had to do that before we could even start loading our belongings. Some of our couches are white and I was worried that seeing the truck floor hadn't been cleaned adequately it would make our couches dirty!
First issue - I get to my destination to discover the rear door was wide open. No indication from staff that I should check it prior to leaving the lot. Is it common practice to leave the door open while parked? Second issue - I was charged for gas even after putting more that enough into the tank, was not even asked if I had filled it up. How can I be charged $11.44 for gas to cover 12.5 miles? Staff not very communicative, to say the least.
Nothing. Peyton, your representative is outstanding.
After hours drop off. U haul app would not work. I called call center and advised. After received a bill for extra gass (I filled to required level) an overtime without proper checkin.
Customer service at this location was excellent. Online reservation system worked seemlessly.
I have rented a truck of 29.95 for 2 hrs and they charge me 104.15 explanation was not clear. I have and extended insurance that cover all my rentals and that was not enough for them :(
Very efficient rental experience, thank you!
The customer service gentleman was friendly and helpful. The whole experience was not stressful. Te signing out of the vehicle was very quick.
One improvement would be to have photos of each side of truck match the current condition.
The app doesn't work in Canada. I had to log in using the website, and it took much longer than necessary. Also, for full disclosure, please tell people to have their passport handy for secondary verification. Even better, do this verification the day before pickup so that the day of is much faster.
I arrived at the location and was advised that the employee would return in 15 minutes. Had to wait to return my vehicle.
Very appreciative of UHaul for upgrading me from a trailer to a truck after not being able to secure a trailer for my move. And honouring the price without asking
Same issue as pickup, app said I needed to turn on location services - it was. It was a few minutes after Kean Auto closed, but there was someone in there. While I parked the truck and locked it, he came out and got in his truck and left. I had to pay for an after hours drop off. Not sure why this was worth extra money.
Peyton is great!
staff were very friendly and efficient.
I first went to the wrong pick up location so be sure to check the address for where to pick up your rental on the email they send you the day before.
The online registration is fairly generic and was not clear if your option choice was not available. The dealer was very helpful in sorting it out.
Returning the truck at Keen's was easy and quick. A great conclusion to a cross country move. U-Haul and its dealers made for an easy move.
The keys were not in the lock box. So if no one was there, wouldn't have been able to access.