"TruckShare" reservation cancelled while standing in parking lot, supposedly due a "no show" after arriving 15 minutes after the reservation time on a FOUR DAY RENTAL. Store refused to use card on file and then charged the wrong card on return, contrary to the instructions given by U-Haul itself.
DANIEL F
First Step Computer
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Covina, CA 91722
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I have rented here before. Quick service. Very communicative. Always friendly
MARK WThe UHaul truck was dirty, the battery was almost dead, and had a flat tire. I had to call for a new tire during my move, which caused further delays and problems.
FRANK CUsing the U-Haul app to get your U-Haul was long and you guys should have people do that before they go to pick up their U-Haul because I missed my appointment waiting for
Veronica JI had a great experience renting a U-Haul trailer from First Step Computer in Covina. The staff was professional, friendly, and made the whole process simple. I was checked in quickly, and they had me on my way without any hassle. The return process was just as smooth. Dropping the trailer off was a breeze, and I really appreciated how easy the U-Haul app made it. With just a few quick photos for check-out, I was able to finish the process in minutes and be on my way without waiting around. Overall, it was a stress-free and efficient rental from start to finish. I would definitely recommend this location to anyone needing a U-Haul in the area.
Chad D