The first truck I received was infested with roaches, I got to the location to pick up my furniture, only to see a bug run across the floor when I opened the trailer. Got in the truck to see what it was and there were hundreds of cockroaches. Took the truck back and the woman gave me another, I checked the trailer just for it to have roaches as well. Has to take a smaller van , making multiple trips because the van was too small, only to be charged for going over the time limit when it was uhauls fault I was behind schedule.
BLONDINA C
My Wireless
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Covington, KY 41014
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Customer Reviews
- 3.5 Average Customer Rating
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the store was closed on saturday when I returned the truck. It was after opening time and I had to leave the keys in drop box and not get ending papers etc. I returned at 11 and still no one on sight. I called the corporate office to report the issue and she took notes and said would notify the sight thru email. I still dont know If I was charged correctly..I returned it early on sat at 9 .
HARRY CI paid for a certain amount of miles I went less than the miles I paid for instead of giving me some sort of refund I got with a cleaning fee in a van I cleaned and fill the tank back up before returning
ALICE HService was fine, but the store was incredibly unkept
NICHOLAS MMakes the process simple.
MARTIN C