Charged to much for a rental then took the rest of my money that was owed back to me then charged me for my then retail prices for gas
Sara D.
My Wireless
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Covington, KY 41014
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The steering wheel was not straight it made me nervous to drive it because it was so crooked. The heat did not work at all so I was freezing. The lock box was really hard to open. I would not rent from this location again.
Ashley M.Got to the location at 2 for appointment to pick up the truck. No one was there and waited 35 minutes before getting the truck
Kilee D.The gentleman who helped us both return our other UHaul and rent another one was very helpful and even looked out for us when there was a big fee! He was awesome, the truck was super clean and well cared for. I was nervous because I'm not from that area but he was super welcoming and super helpful. Highly recommend that experience.
MATTHEW V.Truck that I rented was a 15 ft. When I showed up it was blocked in so I had to call and get them to give me the keys to a new truck. The only others they had at this location were 10 ft. so it took me way longer to move.
Benjamin D.