I returned the truck August 21 at 11:44am. They called me to let me know someone would be waiting to rent the truck for 2pm. I thought I'd get the receipt and be on my way. Of course it didn't not go that way. Upon arrival at Holdens Wrecker Service, the front office was a little difficult to find, when I managed to find my way into the front office, I was met with rudeness and unprofessionalism. I waited 10 min to be acknowledged, while it's just myself and the employee in the office. When AMANDA TURNER open her mouth, she demanded that I "Leave the keys there" and she said thank you. I walked out forgetting that I needed something saying that I'd brought the truck back on this day at this time. I went back into the office to ask for a receipt AMANDA TURNER said, " I don't have the time to check the truck, your just gonna have'ta leave it and hope for the best". I told Amanda if she wants this truck to be here for 2pm, I needed something saying that I retuned the truck. AMANDA TURNER replied, "Jesus whatever" and wrote the time and date along with the number of the truck on her card. I give this location a thumbs down....... Horrible service. I'd never give that location a dime of my EVER!!!!
MONIQUE S
Holdens Wrecker Service LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Covington, LA 70433
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- 4.5 Average Customer Rating
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I reserved on-line , they had it ready to go, everything was smooth
Julian TWe rented a car trailer to bring our daughter's car to college in New York. We drove from Louisiana to New York and the trailer did amazing. We loved how the side fender folded down so you could get in and out of the car easily after loading it.
Christopher RGreat with everything very helpful!
Edward FUnderstaffed for trailer removal, but not a big deal to me. Hard to know where to pull in when dropping off a trailer. No ideal turn arounds. Nice lady assisting.
DANIEL M