Horrendous customer service
Moving Truck Rental in Cranbrook, BC at McGibbons Auto and Truck Repair
Moving to or from Cranbrook, BC V1C3P3? Get FREE truck rental rate quotes at McGibbons Auto and Truck Repair.
Get FREE moving truck, pickup truck and cargo van rental quotes at McGibbons Auto and Truck Repair
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Cranbrook, BC.
Cargo vans and pickup truck rentals in Cranbrook, BC
U-Haul cargo van rentals and pickup trucks in Cranbrook, BC are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Cranbrook, BC V1C3P3. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
The person that did my paperwork was not pleasant at all, even over the phone when I originally started the booking process. So rude in fact that I chose the other location as my pick up location (they didn't have what I needed). The wait was horrendous, it seemed that I was the least important customer. I will never go to this location again.
I feel like I was heavily overcharged. The location did not have the vehicle I needed and instead gave me a much larger vehicle. I was charged full rate plus $.69 per km. I had the vehicle for only a few hours and it cost me $117. Poor value compared to my many past experiences with u-Haul.
They are rude and watch for all hidden fees
Pity the clean and easy to get to Windermere site was closed. Cranbrook Site was OK, We barely made on time due to an road accident.
The 2 wheel cart that I rented with the truck and trailer was removed from the truck when I went back to pick it up. I didn't end up using the trailer and only received $78 back. Never again.
the unit I had reserved was not available--had to make a smaller unit work--it did not work Staff were good to deal with
Was ignored for the first 15 minutes, then over charged more than double the amount in my estimate. As well was not offered any assistance or orientation with equipment.
Returning thru the APP was not user friendly. There was no instructions prior to so we didn't know we would have to take â€œliveâ€ pictures. My husband returned the truck and I was managing the return online. So we couldn't use the pics he took etc. Very frustrating experience. So I'm paying the $20 drop off fee because our location was not open Saturday.
There was a problem with your computer system so I had to wait an hour to get my rental truck, which was frustrating. Lawrence was doing the best he could with it.
When I reserved this unit, I was quoted $44.00 for 2 days. Today we were charged $98.00 for a 2 day rental. This is double was we were told we would be charges for when I reserved several weeks ago. This is wrong!!! I am really not happy with this rate doubling at this location!
The cost overall was very high for the length of time the small trailer was used. I had the 5 by 8 trailer for 48 hrs and it was over $500. I wouldn't recommend u haul to a friend as a result. I discovered after the fact that I could have rented a larger trailer for a full week at half the cost.... 250 give or take a few bucks. Before u rent u haul be sure to look at all alternatives.
I have no complaints. The move went well.
Nice people. Friendly
I loved the service I got here. Very friendly and courteous. I would recommend them to anyone for all there U-Haul needs. Thank you very much to McGibbons. AAA+++.
This was the worst Uhaul experience I have had. First you tell people you cant guarantee the equipment until the day before or where it might be. This is an appalling way to run a business! People moving 10 hours away dont have the luxury of just sitting around waiting for you to say yes or no you can move now. I wanted to change my pick up date but the lady I dealt with at this location was extremely unpleasant and unhelpful. She told me they did not have the equipment I wanted, which was a lie, because when I called your 1888 # they verified that location did indeed have what I needed. This all happened during a horrible and stressful time for me in my life and topping it off with the Covid virus. All I wanted to do was get home to my family. I spent a thousand dollars with your company and when I returned the truck to the Surrey location the man there was trying to charge me for gas. I returned the truck with the same amount of gas. After arguing, finally he did not charge me and gave me my deposit back. I can honestly say that I hate your company and will never use you again if I can avoid it.
Proper parking lot maintenance during winter. Uhaul truck was stuck in its spot, spent 10 minutes on my own and then requested someone help me which took another 10 minutes. Otherwise the sales woman at this location is excellent! She knows her stuff off the top of her head, she is fast and very friendly! #1 reason I choose this location.
Signage. Only way I knew. Was a uhaul dealer was because of the existing equipment there.
The truck was dirty, one back-up light not working and they said they don't worry about that, and they did wash it when we took it back after phoning them to say it was dirty.
Person handling paperwork very nice, and very professional. Equipment was dirty (trash in cab, cargo box unswept and dirty), no windshield washer fluid or pump broken. That was a safety issue to discover on the road... i returned the vehicle in better condition than i received it. is this what U-Haul has come to?
If you would like me to inform you about my terrible experience you can call me at 2509194206
All was okay and I don't see any need for improvement
we had to drive back to location Cranbrook 1hr from us they said we had wrong trailer we were aready loaded had to unload start all over
The location was fine and the service was great however it was too far out of the way. Need more access locations
Business was closed