Everything was great from truck quality, pickup, and using the app. The only concern, which was a big one, was that I was not given instruction on where to return keys when dropping off after hours and using the app to return the truck. The app return-truck process was smooth, but it said to leave keys in the drop box, and there wasn’t a box at this location. This caused me to look around for 20 minutes at the store outside in the dark. I eventually found on online chats that the best option was to lock the keys in the U-Haul, but it would’ve been great to have been told what to do with them ahead of time, saving me my time and the stress after a long day of moving and just wanting to get home.
Madelynn T
Stevensons Ace
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Crawfordsville, IN 47933
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkThe young lady at the counter just asked for my name wrote it on a post it note and told to park it at the end of the building and unhook it myself. I have used U-Haul hundreds of times and never have I had to do the work till this time.
Anthony DAll was very good Thank you
Antonio CEasy pick up. Nice truck. Great experience.
PHILIP HGreat service this time. I appreciated the help. The truck was dirty due to all the mud around the property. I didn't mind though.
DONALD B