They over charged me for the 4 days I rented out the equipment. First 2 days was with the Van, I was charged 19.95, the bill came to 44.83, they needed the van back and they gave me truck for another 2 days. I was told that I would be charged the same 19.95 rate as the van for the truck, also I denied insurance for my first 4 days. When I got the receipt, I was charged 50.27 for 4 days a long for a total of 201.08, plus 60.00 for insurance, which I had declined previously. So, no one has contacted me back regarding this, an email has been sent. No response. Need my card credited for basically 240.00.
David H
Mountain Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Crestline, CA 92325
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Very helpful and friendly staff
Raul HLou is a super cool guy, the man helped me out by giving me a good rate, let me stay after hours and even let me borrow his dolly at no cost. Easy to get ahold of on the phone in case of anything. Super helpful. The storage facility looks clean, safe and secured. I’m a happy customer.
kenneth bGreat experience-- everything went as expected which is not a normal experience for me with any sort of vehicle rental. Very satisfied!
John FFaster checkin
Matthew R