Jordan is the best . Problem free service . Very accommodating .mark R.
Moving Truck Rental in Cutler Bay, FL at Old Cutler Rd Sunoco
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Cutler Bay, FL 33189
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Don't cancel my reservation 30 mins beforeBRYAN C.
Customer service was top notch. Pick up and return was very quick and hassle free. I would definitely be a return customer and will definitely recommend to friends and family.Eddy D.
Very convenient and easy to rentLisa B.
I used this truck to move items to storage which is located 5 minutes from my home. I drove approx 4 miles, but was charged for 108 miles!!!!! Total ripoff!!Alphonso P.
Good service.Harry S.
Alert your rep or cashier that a pickup is scheduled, so they have a clue of what's happening.Jose R.
I rented the truck and used it on Saturday. On Tuesday a lady from the facility called me asking me if I still had the truck because she couldn't check with the location because â€˜nobody answers the phone' . And she also sent me an email about my late drop off. Very disorganized.Joao B.
trucks should be checked/clean between rentals.Karina S.
Great location to rent from...i am fully satisfy....Dagel R.
rented van for 24 hours and was charged for 7 days. I only drove van for 3 miles and Uhaul is charging me for 100 miles. Had to submit a claim and I am waiting for responseElizabeth P.
The whole rental process was painless, and the price was great!Jon D.
Keep up the good work. Friendly StaffSTEVAN S.
Customer service was great.Laurel G.
The person that rent me the vehicle was really friendly but on the other side, I return the vehicle the same day, and on the invoice shows as return today 3 days later. When I returned the vehicle, the person that received was really unprofessional. Definitely I will never rent a Uhaul again, at least not from this location.ANDRES A.
THIS IS THE FIRST AND LAST TIME THAT I RENT A UHAUL TRUCK!!!! When I arrived at the Sunoco station to pick up the truck at 11am, the representative in charge of rentals was not there. The gas station attendant tried to contact him numerous times with no success, so I called the customer service number and spoke to Arianna, who was able to contact the rep and informed me that he was on his way. After waiting over an hour, the rep showed up with an attitude, didn't apologize, and took longer than necessary to give me the truck. Because of this delay, I missed 2 scheduled appointments to pick up my furniture, and the friends that were going to help me with the move had to leave for work, so my girlfriend and I had to handle heavy furniture by ourself. To make matters worse, by the time we were done with loading everything, the storage facility we reserved was closed. I called customer service again to try to find a storage place that was open late, but all were either closed or too far. In the end, I went over the mileage looking for a storage place. I called customer service again and spoke to 3 different reps, before getting Ariana again, who was nice enough to give me an extra day, but she said that she couldn't help with the mileage... In the end, the experience I had made my moving experience more stressful than necessary and I though I appreciate Ariana providing me with an extra day, I feel like that wasn't enough compensation for the inconvenience and added stress I had to endure.MARTINE A.
The representative was very professional, and made the whole experience a very pleasant one. Thank youDENISE H.
The staff had no idea what to do. It took a very long time to get in and out of there. We picked up the truck early and understood we would be paying for extra days. We also made it clear that we would be dropping off the truck in Vermont on the same date as the original reservation, Thursday. However while we were driving to Vermont, we received a call on Tuesday wondering why we hadn't returned the truck.SANDRA T.
Everything and everyone was great the only thing didn't get a recite or anything so don't now how much everything came our to be they didn't check tank and I know didn't use much a little under a quaurter so don't know how much or how it was broken downROSE L.
The equipment I rented were not available.ANA C.
Nothing it was greatPatricia S.
Appliance dolly and 2 bags of furniture pads were requested, but not delivered. Personnel were mostly unfamiliar with the equipment. Receipt was supposed to be emailed within 5 minutes, but never arrived, despite repeated affirmations that it would be sent. Not given the expected paperwork. Not offered 1-mo. free storage at U-Haul (I love that perk). Rented appliance dolly and furniture pads from another location. Appliance dolly was barely useable: only one ring on the strap (couldn't cinch down), rear rollers were nonfunctional and rubber tracks would fall off, wheels would rub against the lifting plate, making movement difficult. If this was my first experience with U-Haul, I wouldn't go back. Fortunately, I have had excellent experiences before.MICHAEL H.
My credit card info was written on a paper and it was left up to myself to varify the miles on the unit, which I was not able to as it showed that tire pressure needed to be adjusted. The unit it self had not been cleaned on the inside, there was evidence of food, plates and other utensils. After loading my items for the move there were roaches crawling all over, I take it this was from the left over food. I was not able to close out my account upon returning the unit as there was only one person working. Also it haf to take a phone call 4hrs later to finally get a email that it was closed and was unable to download or look at my receipt.Brent B.
Everything was neat and professional.. I will definitely visit this location if I ever need the service again.. Thank you!Marimar M.