Customer service is a dying art and unfortunately this facility doesn’t even know it’s really a thing…. Terribly disappointing.
Steve G
iStorage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cypress, TX 77429
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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There wasn’t a clear indication of where to park the U-Haul truck. I parked it next to another U-Haul.
Rigo HI had an appointment at 12:30 and the attendant was gone and didn't show up until 12:45. There was a long line of people waiting. He asked if we knew how to hook up the trailer and came out only to take a picture and left... he didn't verify anything.
CONNIE KLet customers know employees will not be available during lunch breaks. I drove an hour to the location to pick up the equipment to find out that the employee on duty was on lunch. When paying for the equipment, the pre-disclosed discounted rate was not applied.
JOELL CThey were about to close but he was still very helpful and never said anything about the closing time.
Annie S