Didn’t see anyone at drop off location so can’t rate them. But was contacted that the truck had not been returned. They just needed to look because it was parked right up front. ( plus additional fees!!!
MARY B
iStorage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cypress, TX 77429
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Customer service is a dying art and unfortunately this facility doesn’t even know it’s really a thing…. Terribly disappointing.
Steve GThere wasn’t a clear indication of where to park the U-Haul truck. I parked it next to another U-Haul.
Rigo HI had an appointment at 12:30 and the attendant was gone and didn't show up until 12:45. There was a long line of people waiting. He asked if we knew how to hook up the trailer and came out only to take a picture and left... he didn't verify anything.
CONNIE KLet customers know employees will not be available during lunch breaks. I drove an hour to the location to pick up the equipment to find out that the employee on duty was on lunch. When paying for the equipment, the pre-disclosed discounted rate was not applied.
JOELL C