The first trailer was not good, the tongue and clamp were rusted and not working properly. The people at the Dandridge location went above and beyond and was able to get me another trailer to the specifications that I needed. They made sure that the connections were good, and that my lights worked. They did an excellent job. HOWEVER... the ORIGINAL drop-off location was horrible. It was basically an empty yard with a drop box for keys - and with no fencing, anyone could have come in and dragged off the trailer. The person that ran the drop off location I later found out started his vacation cruise the day before and would not have been able to check my trailer "IN" for over a week to ten days. So I called Uhaul and made arrangements to bring it to ANOTHER LOCATION an hour and 45 minutes out of my way to get the trailer turned in on time. That time is valuable to me, as was the gas it took to drive 65 miles round-trip when I didn't have to. Shame on you Uhaul.
JASON T
Tennessee Mobile Home Parts Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dandridge, TN 37725
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Fun group to talk to. They relate well to people and are always there to help.
ERIC STruck's cruze control did not work.
Gerald BOn the driver side of the trailer the tire was bubbled or the steel belts were separating within the tire. It seemed to wiggle and bounce down the road. I called the road side help line, they said to call when I stopped. Other that that the trailer was clean and looked perfect. The representative that checked it out was very nice.
DARCY RThe Owners were so nice and friendly. Genuine and kind as well!
NICHOLAS T