Customer Reviews for Tennessee Mobile Home Parts Store

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Tennessee Mobile Home Parts Store

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Albert K. on

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Joseph O. on

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JIM H. on

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Advised drop off location that the brakes need to be checked -

jim J. on

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Stephen K. on

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The owner was very congenial, and good to work with.

richard B. on

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Felt like I was taken advantage of on this trip. This was my 3rd trip from Denver to Tennessee with U-haul. It was a holiday weekend. All stores were closed on Sunday and Monday so I had to pickup truck on Saturday. The guy at pickup place said he would give me a free extra day if I would pickup truck early. Never happened. Was told by Uhaul that an extra day was only $40, then when I turn it in I get told I have to pay extra day for blankets, appliance dolly and insurance. I do not feel I should have had to be charges an extra day to begin with. Because of the holiday. I Had to get rental early. Not a happy camper, Spent over $5000 this summer and then this happens.

James O. on

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Dan W. on

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Easy drop off......close to home too!!

LISA R. on

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Valerie W. on

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Theodore C. on

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Again great

Paul A. on

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The service couldn't be any better. But it would be nice to get a discount after renting as many trailers as I have.

eric S. on

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Good location near my house friendly staff which is a bonus. Have used this location before and will use it again in the future.

Kristi W. on

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James W. on

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Paul A. on

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Connie N. on

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Ricky P. on

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Charged.45 for extra mile We drove NO extra miles

WAYNE F. on

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Susan J. on

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Closed at the time of drop off

RUFUS D. on

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Rufus D. on

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Philip P. on

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This location was perfect! however, the labor hired through the U-Haul (after verifying the night before) was a no-show. It was very unprofessional to call an hour before they were schedule to cancel.

Frances W. on

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Misty G. on

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SID T. on

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Easy drop off. Nice people. Best overall experience Ive had with ANY u haul.

BRIAN M. on

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1. The person who checked us in was polite and cordial. By the numbers, when tending to uHaul safety policies. 2. One amber, side running light, was out. 3. One chain mount was broken, fell off enroute to my destination.

Paul A. on

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Mark C. on

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Everything was good.

richard B. on

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Hannah P. on

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Tammy K. on

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David C. on

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Charles S. on

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We had no problems

Moses R. on

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Initially when I was provided with how much it could cost me to rent this U-Haul, I was sent an email stating that it would cost $159 total. When I arrived to pick up the truck, I added insurance for $28 dollars extra, and then all of a sudden my total became $222+. I was in a hurry and did not have time to argue, but this was deceiving to say the least. Other than that, the representative was very friendly and helpful.

Randy M. on

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Larry K. on

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Everything was good. Dropped off the truck and was on my wat in about 10 minutes.

RANDY H. on

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Robert C. on

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RANDY H. on

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She was fast & friendly on equioment return. No improvements needed.

DALE G. on

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Alissa R. on

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Robert C. on

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mark S. on

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Do not let lady from corporate named Alisha speak with customers messed up my order got sent to wrong location all while being rude and acting as if it's my fault the order was screwed up As for locations they great and so was all other agents but Alisha rude as hell and almost lost my business because of her

Paul A. on

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The attendant was very friendly and helpful. I wouldn't hesitate to do business with, or recommend them to anyone. 5 stars.

bill C. on

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Regularly check tires on front of vehicles for wear bars showing strong.

Michele H. on

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SOYNIA P. on

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Stephen T. on

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Your mobile app to allow self return is excellent.

Ronald G. on

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Larry F. on

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Great service, great vehicle. No problems.

brian A. on

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Changed drop off locations and got charged extra for no reason. Showed personal working the paperwork but she said nothing she could do about it. Very upset about it. It was right there in black and white.

David M. on

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Frank W. on

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Love the check in yourself ....

Morgan P. on

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lonnie W. on

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Vreeland H. on

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Linda M. on

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Could not have been more pleased. Fast, efficient and accommodating.

Shanna J. on

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I was charged over double what I was quoted. I never was issued the utility dolly, got charged for it, and the was charged for it being “missing”. Highly disappointed and no one will email me back with answers.

Tim P. on

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esther B. on

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I was told when i reserved it there was straps. There was no straps. The woman was late. My reservations was moved about three times. I had to go 30 mn. Out of my way to pick it up

Iva J. on

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Keep doing what you are doing

Clarissa M. on

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ROY R. on

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Paul H. on

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Kevin M. on

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Keep up the good service

Daniel K. on

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This part was great

christine S. on

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The location was fine. The truck that they gave me to initially rent, had a bad wheel that was not safe to drive.

James B. on

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Robert C. on

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Get more car hauling trailers

MICHAEL M. on

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Outstanding service stayed open an extra 1/2 hour so we could turn the trailor in.

MICHAEL M. on

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Very happy with this location. They stayed open an extra 1/2 hour so we could turn the truck in.

Dana W. on

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janice B. on

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Randall S. on

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Mary B. on

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Karen N. on

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David M. on

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Steve C. on

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Tire on trailer had no tread when rented to me, Trailer had no bracks. I added brack fluild to a leaking brack system. Not a good experience. Wated 1 1/2 hours for tire change

kevin M. on

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Two kids at desk playing video games when I came in to drop off vehicle ... acted like I wasn’t even there ... too involved with playing video games ... person running location on phone dealing with a customer on the phone Don’t put kids in a place that a customer might think they are there to help you ... because obviously they weren’t Just OK at best

JULIE A. on

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Robert F. on

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I put fuel back to 1half of a tank @ the station next door & was still charged a 5 gallon fuel fee. Other than that it was was worth everything I paid for thanks

Norman G. on

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Brenda B. on

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Fast and friendly service

Dan J. on

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Hugo L. on

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Teresa H. on

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Joyce W. on

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Richard M. on

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James M. on

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LISA W. on

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Bobby W. on

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Good location and helpful people.

Matthew S. on

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There was damage to the trailer prior to rental, it was not noted anywhere on my agreement.

Alwyn B. on

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Douglas H. on

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RANDY M. on

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Mike S. on

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RAYMOND B. on

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James N. on

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very helpful and friendly

Darrin D. on

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