Melissa W. on 9/22/2016
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Parking lot is tiny and hard to manuver in. Restroom was dirty.
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GARY C. on 9/22/2016
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The trailer lights didn't work, I had to sit and wait for them to fix it. The truck didn't want to shift gears and burned way too much gas.
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Michelle J. on 9/10/2016
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KEEP UP THE GOOD WORK!
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Lindsey M. on 9/10/2016
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The parking lot does not accommodate for a 26foot truck and to be able to load and unload belongings for dock area. The truck smelled of cigarette smoke and I had a flat tire and wasn't informed of the roadside assistance and had to drive 20 additional miles to find a station to put air in and they made me pay for the additional 20 miles. Biggest rip offs ever!
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daniel p. on 9/7/2016
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Doing a great job as usual keep the good work up thank you very much
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Robert C. on 9/6/2016
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Everyone was friendly and profressional at the pick point.The truck was great and everything worked.
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CHARLES T. on 9/5/2016
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Clarity in advertising.
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John M. on 9/5/2016
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Jackie and her team do an excellent job ! Keep up the good work
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eligah j. on 9/3/2016
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No comment
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Steven O. on 8/28/2016
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The truck should have been brought to the front by staff. Tight parking location caused issues.
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LOUISE C. on 8/28/2016
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The truck size I had was inadequate. A lot of my possessions were left and I need to make other arrangements to move them. It was to accommodate 2 bedrooms, however it didn't.
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Kamisha W. on 8/28/2016
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My overall experience with the store was great. My problem was the ordering process i was given the run around regarding an order. No one had any 26in trucks in the danville va area so they said i need to go to Martinsville to pick up a truck at Laurel Park which the man was very rude when i called him because someone left a message stating the place was going to be closed. When Aug. 27th comes around i get a text stating i can pick up the truck at the riverside uhaul store. I was happy about that but not happy about getting the run around so i think the next time i move i will be using another company.
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ralph p. on 8/27/2016
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The site was crammed. Poor parking at this location. Office area very limited. The manager and staff was very professional.
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REGINALD L. on 8/19/2016
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Will never use again nothing but ripe off
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keith m. on 8/19/2016
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very good
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Lee H. on 8/18/2016
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Very nice clean van. Sales person was extremely helpful and friendly.
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Silas G. on 8/16/2016
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Better vehicle maintenance. The front right wheel of the truck I rented was wobbling when I was on the highway, I could not go the speed limit because of it and it made our trip longer and miserable.
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Joy M. on 8/7/2016
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This was the best experience I have ever had with Uhaul. So professional and quick.
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Joy H. on 8/2/2016
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I have no complaints. Service was quick, and easy. Employees were fantastic answering any questions I had. I would highly recommend this location to my friends.
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Kelia W. on 7/31/2016
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Guys there were nice and helpful. 10 out of 10 would recommend to a friend.
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Stuart S. on 7/26/2016
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Parking lot is very tight. Not sure how to fix that without moving.
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joseph d. on 7/24/2016
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Make all uhaul suppliers have a suply of vehical so the customer can pick it up convenient for Them instead of screwing Them With mileage pickin it up at s further away store.. Very unsatisfied having yup pay more mileage Than i should of..
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Tasha S. on 7/23/2016
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Need better customer service skills when it come to meeting the customer needs.
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david s. on 7/21/2016
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They were customer friendly, helpful, out going, you new you were their only priority!
Excellent team at Danville location!!!
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Larry R. on 7/13/2016
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Courteous, efficient, convenient. would recommend.
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