My review is around 2 locations. Seminole Travel Center at US Hgwt 27 was the worst experience I have ever had with UHaul. There is just a couple of people in the shop, and they ask you to SMS the UHaul location manager called Don, who is rude and does not deliver. I had my appointment at 12:30PM, his first SMS said he could not find my reservation and sent me another number to call. After I call I was just told they could see my reservation and that I need to call back Don. He never replied, he never answered, and I got there stranded until almost 3:00PM before someone told me that I need to pay for an Uber to go to a different location (Stirling) to pick up the truck. At Stirling the clerk just gave me the keys just ot find our he did not have an appliance dolly I needed for my rental, and then I left with an uncleaned truck, missing dolly and customer service tried to sent me to another location for a dolly that was not available. Just a terrible experience.
Juan P
Professional Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Davie, FL 33314
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
easy in and out weather caused delay owner was understanding and allowed MT TO EXTEND A DAY....
Rafael AGreat customer service. We were in and out quickly at both drop off and pick up.
Sarah RReturned it on time , yet was charged another day by mistake because vehícal was not signed back upon return . Now we are waiting for the refund which takes to long
Nehemias Bthe truck was very old, transmission on the verge. The drivers door didn’t shut right. brakes were weak. They charged more on Saturday for mileage then what was advertised!! It currently appears they double charged
VALERIE R