It is a terribly inconvenient drop off location - located at both a busy round about on a busy major road, Additionally, there is no area for parking for either drop off rental nor private vehicles. It is a shared business with a used car lot surrounded by a chain link fence. The used car lot is not obtainable by driving into or up to. We had to park our private vehicles around the corner at a very sketchy gas station and walk around the business till we found a back entrance thru their fenced lot during business hours. Customer service was more concerned with dealing with getting a used vehicle service/repaired for resale then helping us. We were told to self return thru the app and leave the truck pulled off the side of the road before the stop sign and intersection to the busy round about.
LAUREN B
Signature Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in DeLand, FL 32720
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Customer Reviews
- 4.0 Average Customer Rating
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excellent
Syril GIt's a small place with 2 businesses. Gets by well with what he's got.
ROGER LBusy road in a poor neighborhood where I was ran off the road multiple times while trying to take drop off pictures. Staff pointed to a shoulder and said park there we don’t do nothing with U-Haul. Staff? Extremely unhelpful. Location not clearly marked. Location not suitable for truck or trailer drop off. Horrible customer service and overall experience.
MARK HKeep doing what you’re doing
Steven M