Truck was said to have a 1/4 tank but actually only had 1/16 gallon.31 miles to empty it said,the manager said just bring it back at 1/16just like it was and he would have it adjusted.i returned truck with more gas than what I had left with used less miles than I paid for and they are trying to charge me $55 for gas not at 1/4 tank.when I did exactly what I was told to do.
JAIME B
Northwest Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Decatur, IL 62526
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Customer Reviews
- 1.5 Average Customer Rating
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We ended up having to use four mileage to go to another location to pick up the tow dolly and then had to pay for it twice. We didn’t get our promised discount. Cost us about $200 more than we were quoted. And it took over 3 hours for the whole ordeal. Awful experience
LaRae RAs I have had many interactions with this Steve Logan run location , this time was no different than the rest. The experience was first rate.
Patrick MI dropped off the Uhaul after hours so I can't speak to the location's staff.
Scott Bno place to park the truck
MELINDA K