The place that I got the equipment from was very friendly. The equipment needs to be inspected, y’all need to put a note on the fender saying fender can come down so an 81 year-old person doesn’t have to climb out the window after the car is put on the car hauler. Then I was rid a 25 footer when I only needed a 15 and asked for 15 didn’t realize it until after I picked it up then I was charged for 9 miles over when I was supposed to have been added an extra 25 miles in the first place. And I turned it in a day earlier also.
CAMMY R
New Frontier Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Decatur, TX 76234
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I was quoted ~$69. When I arrived the price was almost $160. I had no choice but to the get the trailer, because I had already made the trip to get it. This is either by accident or a bait and switch, either are unacceptable. It wasn't the fault of the polite woman who helped me, the Uhaul interface wouldn't let her do anything about it. I'll absolutely look for other options the next time around.
DAVID BI was charged for 2 fees of 29.95 when I was called and asked to pick it up early
MICHAEL GBuena atención, el personal fue amable y paciente a pesar de que no hablo inglés. El vehículo que me tocó estaba limpió y en perfectas condiciones!
CARLOS AVery small location but everything worked out well..
Dorie A