I arrived 45 minutes before the posted closing time. The location was already closed. I called the number written on a very faded piece of paper taped to the door. The person on the phone instructed me where to leave the trailer. I did not have a jack, and I had to call someone to come help me back the trailer into the only available spot and unhook the trailer with no jack. A grown man had issues lifting the hitch off the truck without a jack. We had to rummage through the wood of a fallen tree to block the tires and secure the trailer. I do not recommend this location.
KARLA K
New Frontier Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Decatur, TX 76234
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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We used them once and will continue to use them again and again because we’ve had a good experience here.
TAMARA MJoy and Cotton were very helpful and experienced
RUSSEL WJoy Roberts was very helpful and her customer service was first class!
STEPHEN BThe place that I got the equipment from was very friendly. The equipment needs to be inspected, y’all need to put a note on the fender saying fender can come down so an 81 year-old person doesn’t have to climb out the window after the car is put on the car hauler. Then I was rid a 25 footer when I only needed a 15 and asked for 15 didn’t realize it until after I picked it up then I was charged for 9 miles over when I was supposed to have been added an extra 25 miles in the first place. And I turned it in a day earlier also.
CAMMY R