Great people to work with. Really enjoyed the people
ALAN J
New Frontier Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Decatur, TX 76234
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Called to coordinate drop off (Due to a unforseen break down and unable to make to original drop off location) and was hung up on mid phone call, by the guy that answed. Equipment was returned 3 days early and then I was still charged a fee for "Day over"... Pretty piss poor, honestly proably won't ever use uhaul again because of this. It was my first and last time renting from uhaul.
Trace HI ordered two dollies and pads and they were not in the truck nor did the facility have them. This made what should have been a fairly easy move a backbreaker of a day. I would like the card refunded for those items
Benjamin OWhen I got the truck the Inside was dirty and then they charged me for an insurance policy that I never agreed too. I called 4 times to get it taken off and then over a month later the bill comes out and the charge is still there and I got charged for it.. horrible customer service
Cody YI arrived 45 minutes before the posted closing time. The location was already closed. I called the number written on a very faded piece of paper taped to the door. The person on the phone instructed me where to leave the trailer. I did not have a jack, and I had to call someone to come help me back the trailer into the only available spot and unhook the trailer with no jack. A grown man had issues lifting the hitch off the truck without a jack. We had to rummage through the wood of a fallen tree to block the tires and secure the trailer. I do not recommend this location.
KARLA K