Having a pick up with a virtual option only is infuriating. There was a problem with the lockbox. I was offered another truck virtually. When I got my bill, I was overcharged when I used the equipment given
Bronwyn O
Midgard Self Storage DeLand
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in DeLand, FL 32720
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Difficult pickup process, really confusing. Truck ran really rough at idle, almost shutting off and had no ac. The cargo area was cluttered with foam and fuzz and a ton of dog hair that I had to clean out before I put my house in it
Michael GI made a reservation and 2 hours before pick up, simeone feom the corporate ofice called and said they couldn't do it at this location. They said I could pick up a truck 30 miles away and could only have it 15 hours. They wouldn't reduce the price. I called thisnlocationand they tol.me they did have a larger truck available and I could have it for 24 hours. I called corporate back and the man I spoke with was belittling and condescending. I finally got it all straight but I have no desire to rent from them again.
Emily RExcellent service
JOVANY TTires/dash info showed needing air. I was told to go get air myself!!! WTF!!! Called for help, was told to upload pictures of tires, they would not listen to me about the dash warnings... Could not upload photos at checkout... Could not get a photo of mileage before and after. Could not add air, valve on both tires bad (probably why nobody at the rental place added air). I wasted 1 hour looking for a working commercial air system. Still could not add air.... I was charged for mileage wasted on trying to fix YOUR broken truck. . I want my money back on this rental. . I have never had a bad experience or ever a problem with UHaul... This was very bad and could have caused an accident... Not a very happy customer, make me happy!! Robert Wolf .
ROBERT W