The cashier had an awful attitude and really mean face. She tried to be professional but failed miserably. I also informed the guy who directed me to the truck that it smelled awful. He informed me that he couldn't switch it out for me and sprayed it with air freshener, he was really nice and compassionate about it. However, if I wasn't on a tight schedule I would have declined service all together even though they were lenient when I missed my time window for drop off.Kaaren K.
Moving Truck Rental in Detroit, MI at U-Haul Moving & Storage at 7 Mile & Van Dyke
Detroit, MI 48234
(E Of Van Dyke St)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
One-Way and In-Town Local Rentals in Detroit, MI 48234
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great Location.....Davida was Awesome!!!! . But I cant say the same things about some of the other associates and there attitudes with general questions or just moving things around to pull out of a parking spot. Morning time was the best time to go when Davida in on site!!!!TONY O.
I returned the u-haul today 6/2/21,and told your worker a female black,that the truck needed work and how it was running she said all these u-haul trucks ragley,and need service,they over charged me I tried to call I got hung up on very very poor service I wouldn't recommend 7 mile and vandyke to my worst enemy I guess her name is Davida seals very in professionalAdrienne H.
I was charged for gas replacement!Vairenzio D.
The transition was smooth both pickup and delivery.Jackiearlene C.
Very pleased with the servicer could not as for anything better that what this U-haul location gave me. I appreciate how they will make sure that their customers are taking care of.Tormaine R.
The ladies even came out in the rain and made sure everything was good to goALESHA M.
I asked for the trailer for 2 days and they billed me for 3 days. I picked it up around 10 am on Monday and returned it by 10 am on Wednesday, 2 days!Thomas B.
This location has super nice employees. I want to say I was shocked but they were extremely nice. The lady that book the truck with and the lady that I talked to on the phone about small changes and the guy that was in the parking lot. Thank you all for just being nice.CICHON RENEE J.
Everything was great. I see no need for changes at this time.JULIA KAY D.
I received the truck without any fuel. I tried to go back in to resolve the issue but the line was long and I was on a tight schedule. I went ahead and filled the tank and did not receive any reimbursement. I was also double charged and was told to call the 1-800 number to receive a refund. The call wait time was extremely long. If only they could refund you your money just as fast as they can create charges.ALONNA RAJEEN H.
I reserved a pickup and was not notified that they didn't have one on site, so it was changed to a van which I could not use. Fortunately I could use a cargo truck for the same money, but I thought the person who was working could have been kinder, she was not apologetic at all, customer service is important to me.Kevin H.
Excellent service.Cherie W.
She was very nice and help me outEbony T.
I was charged for another day because i was one hour late because of freeway closure and traffic that's not rightTamara C.
The truck I rented was flashing a â€œNeeds oil changeâ€ sign in the dashboard the whole time. Further, they completely screwed up and charged me $45 to fill up the gas tank! When I got the truck the gas gauge read 1/4 full only. I put in $10 of gas and actually left the truck with more gas then when I got it. It took me 1 hour waiting on hold on the telephone to fight Uhaul and get refunded. Luckily, I had taken a photo of the gas gauge when I started and could prove it!NANCY ANNE C.
I pass many u-haul places to come to this location there very helpful and the respect me well as each other there my #1 I don't care what anyone say!Lewis C.
Everything was okSHERRON ELIZABET J.
The receptionist was very rude and had a nasty attitudeEKHIYA MONYAE G.
Stop lyingIsaiah C.
Location and staff were great! But online booking was terrible. Location and time were switched the morning of the reservation! I have always used Uhaul but I will give Penske or Budget a try for my next rentalKathryn R.
Thank uMelvin K.
Close the store, or hire employees that don't lie, and are rudeJeffrey B.
The team on duty was flawless. I was in and out in no timeJOHNNIE D.
N/aTINAE SHEERIE M.