The supervisor was very rude to me .. I requested a truck plus storage.l but was told at the last minute the truck was separate from the storage unit 😕 but that's not what it said online ..
Darnisha I | First ImpressionsSelf Storage Units in Detroit, MI, 48234
U-Haul Moving & Storage at 7 Mile & Van Dyke
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Q IS THE BEST MANAGER EVER!!!
brandon a | Overall ExperienceStaff are very professional and courteous! Well organized ! Life made a little easier !
Sidney C | First ImpressionsI had to refund the storage unit was unable to get a bike in the upper level.
Dianne T | Online Move InNabeehah J reopened my reservation after i said i didn’t want it. She over charged me for miles i did not use. I use 4 miles out of 20 she said i used the whole 20. She got smart , real rude she was cussing at me n my 75 year old mom. I would never suggest this uhual facility to anyone.
Amanda W | Overall ExperienceI think the customer service was poor
CANDICE P | First ImpressionsI have not received my refund for the storage unit I did not use.
Latoya G | Overall ExperienceI made a reservation days in advance for a unit. Upon arrival, I was told that the unit that I reserved had been occupied. 1 year later I called this location to have a truck reserved to move out of the unit, only to find out the next day that there weren't any trucks available. Not only that, the reservation was never saved. Poor communication
tienna w | Overall ExperienceI couldn’t access storage unit because access code didn’t work , when picking my items up I noticed roaches and now that I’m settled in my new home it’s infested
Akera S | Overall ExperienceI was treated with professionalism every time I went in to take care of my business. Qui Lassiter runs a good shift. Never a problem.
michael j | Overall ExperienceSo far so good thanks
Christina W | First Impressions