Everything was excellent! EE's got my truck ready, washed it, cleaned the windows. Great customer service. Went the extra mile to make sure the truck was clean and ready to go. I appreciate it!Neil M.
Moving Truck Rental in Dixon, CA at Dixon Mini Storage LP
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Dixon, CA 95620
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Easy and convieniant pick up process, I came in with no reservation, a truck was avalible and I was on my way in less than 20 minutes. Waht can you do to improve for the next customer? Make it less than 19 minutes!Keith B.
My son in law, sister in law and I had made plans to rent a 10 foot truck and a trailer to move items from my cousin's estate back to Ohio. At the time of scheduling the rental online, we were not told at that time where the truck and trailer would be located. We thought they would be in Sunnyvale, CA. We had made plans to fly into the San Jose airport because it was the closest to where we needed to be. Two days before we were to leave, a call came from Uhaul saying that the truck was in Dixon, CA and the trailer was in Fremont, CA neither were close to Sunnyvale where we needed to be. So, three air flights had to be changed from for arrival at San Jose airport to the Sacramento airport, an unplanned rental car had to be gotten to get to the truck, gas expenses, not to mention the inconvenience and an additional 6 hours lost time all because no one bothered to tell us in advance where the truck and trailer pick up points were going to be! Also, appointments had to be changed. Uhaul made a quick trip from Ohio to California miserable. So no, there will be no recommendation forth coming for Uhaul.Richard M.
The rental specialist was very knowledgeable and customer oriented; a great experience!! Thank youEDWARD H.
The woman who helped us was very friendly and I would definitely use this location again.BRYAN B.
The original destination was unwilling to take my uhaul. Even though my original contract stated it would. The reviews are for the original address of 440 N 1st street, Dixon ca.MARCOS M.
Both ladies were amazing! We ended up having to wait for our truck about an hr due to the previous renter chose to show up a hr later then they said. But it was cleaned quickly and paper work was done fast they even added a day for the inconvenience. Thank you both for being on top of it and amazing.Garron I.
The check in process was extremely lengthy and tedious. Much of the steps with pointless and excessive. This took about an hr and a half. The truck felt very unstable and was very jerky thru the whole trip. It did not feel safe, it felt like at any moment it would break down. We also didn't learn in advance they did not have everything we opted to rent. Uhual should only allow people to rent things the stations have and/or advance notice so they can accommodate. Little things like that go a long way when moving. It's hard enough as it is than to deal with this. I won't be booking a uhaul as my next truck rental after this check in experienceEzekiel G.
That location needs a drop- off boxHumberto C.
I can't remember the woman's name but she was great too. I was extremely stressed out but she took care of the situation like a fairy godmother with a wand. ??Nicole H.
Easy experience. Awesome customer service. Will definitely used them again. Highly recommend!Susan P.
Excellent service and great job! Keep it upAdedapo A.
The Dixon U-Haul was great. My problem with this reservation is that I made it for a pick up in Davis, 8 miles away. I only discovered that the truck was in Dixon when I arrived at the Davis U-Haul. This frankly is unacceptable. The records showed a call to me on 12/13 presumably notifying me of the change but I never received this call. The Davis location said that they didn't typically do one way rentals either even though I was able to make a reservation online for that location. If I ever use U-Haul again I hope not to have to deal with this kind of inconvenience.David A.
The lady in the Uhaul Dixon is a nice lady.Valentin C.
The drop off location was ridiculous. Not enough spots to park and nowhere to drop off key. Wasted over an hour there and spoke to at least 3 people at the uhaul main number. Did not get help. Have to drive there again, 15 minutes once more to drop off the key. I will be complaining by phone. Horrible experience.Tamar A.
You guys switched my location 2 times. Very BAD experience with Uhaul.Jaspreet D.
Thank you for great customer services.Terry C.
Great customer service at this location.Karla C.
Too expensive, the vehicle smelled like cigarettes, and the workers were unfriendly.Jakob J.
Nothing. Staff was great.Patricia P.
The service at this facility was great and they were very friendly.Scott O.
Every U-Haul dealer I've worked with has been great. U-Haul as a company sucks. This is the 2nd large truck I've rented this year for an out of state move. The last one switched the pickup location to roughly 30 miles away. Then had to pick up the truck at another location because here was something wrong with the truck. U-Haul basically looks at the inventory the day before your pickup and can change anything they like. You would think if you need to order weeks in advance they would provide you the equipment you ordered at the place you ordered if from. I wouldn't recommend them for that reason.William F.
Not applicable. The staff is wonderful and very accommodating.THURMAN F.
Quick efficient service and friendly helpful staff.Richard P.
Newer vehicle. This U-Haul has a lot of miscellaneous damage on outside of vehiclePaul M.