Yes I always carry your insurance. There was a couple of severe dents top middle roof and above driver's head above the door which actually cut through the metal that weren't in the photo. Because I wasn't able to address that at the time of pick-up. I was timed out.Michael G.
Trailer Rental & Towing in Vacaville, CA at U-Haul Moving & Storage of Vaca Valley
One-Way and In-Town Local Rentals in Vacaville, CA 95688
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Exterior was dirty windows wasn't clean.Paul L.
The lady that helped me was very friendly and welcoming and over all very helpful.Edgar R.
great job!Sergio D.
The return was quick and easy and the person I was very pleasant!Jacqueline B.
The price gouging was unbelievable. 4 times the normal rate according to other uhaul locations. This will be taken up with some one who cares about their customers .Kevin H.
The best customer service you can ask for!Chris C.
The truck was reported to have 1/4 tank gas. Which is crazy for a truck of that size. The truck actually only had 1/8th tank. I informed the gentleman inside and he promised he'd notate. I know the system is designed to make the customer guess and overfill but it's not fair. And sending out almost empty trucks is awful. High marks are for clean truck and friendly staff.David E.
We were really satisfied at U haul and the services they provided. Thank you, very much!!James E.
Dee was extremely helpful aswell as courteous! Aswell as extremely knowledgeable!Tina C.
Great staff courteous staff very helpfulRONALDANTHONY C.
The attendant was just so wonderfully kind! Very knowledgeable and first time ever dealing with a U-Haul representative that took their time and did not appear to be bothered by having to answer so many questions. She is just awesome all around!Rebecca F.
Rates are too high. Every company is interested taking as much as they can from the customers. Greed fuels everything, right? Even your trucks.Davin M.
Vacaville employees were excellent. What was terrifying was having our reservation cancelled the evening prior to pick-up leaving us scrambling the following morning. Fortunately a truck was located that we could travel to get, and from there the experience was great. Would have been very screwed if we hadn't had a means of transport to get to Vacaville and the time to do so.Rebecca W.
The associates were extremely friendly and helpful. Thank YouJason M.
It was a little out of the way and not my 1st choice but the facility was nice as were the people behind the desk.Christina S.
The online check in and pick up process was quite slow. The location itself was greatAnna K.
Tell the customer that they will have to drive an extra hour to an alternative pick up location before they show up to get the vehicle at 7:30 am and give them ample extra miles, at the point of pick up, to compensate them for that extra time and travel miles. I had to call and request additional miles due to the 100 extra miles it cost me to use this other location.Nancy M.
Clean facility, helpful staff, easy transaction.MARIA G.
I will not use any other Uhaul location. This one goes above and beyond to help their customers. Thank you Laurie and team!TERRI W.
Great serviceMohammed A.
Laurie is amaaaazing and is great at what she does! Excellent customer service and clearly she takes care of her customers!! Way to go Laurie! I appreciate you!JEA D.
Great staffJode B.