I originally returned my U-Haul truck around 6:45 PM, but due to issues with the app, I had to return again at 9:45 PM to complete the return process. I never received an email with return instructions or any confirmation emails after the return. Additionally, the employee who assisted me at pickup did not explain how to use the app for returning the truck, which added to the confusion and inconvenience. Better communication and clearer instructions—especially for after-hours returns—would have made the process much smoother. Thank you.
JOAN R
Alans Diesel Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Donna, TX 78537
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
null
Maria PExelente service
DANET GThey had what I needed here and the equipment was newish looking. The guy hooking up my trailer was very informative which is always appreciated. Love Uhaul.
ALEXIS Enull
PAULA T