The gas tank was not on a quarter tank. I was charged when I returned it at the same amount when I picked uo the truck.
Andre D
Overbrook Express
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Philadelphia, PA 19131
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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We had a terrible experience with U-Haul as a whole
Maia CVery Satisfied
DANIEL DThe young lady I communicated with was wonderful!!! She was able to walk me through the process step by step, as if she was with me. The location, or where the truck gets dropped off, for me to pick it up, definitely makes you feel as if you’re doing something sketchy. Like I was literally constantly looking over my shoulder!! I don’t know if I was looking for police, or somebody to come rob me. I don’t know. But like I said, the location and the process there, definitely makes you feel like you’re either doing something sketchy, or being set up to be robbed! The young lady I dealt with was WONDERFUL!! She was able to walk me through the process and was very calming. Her pleasantness and customer service skills, was the only thing that kept me realizing I was making a legal transaction with an actual legitimate company.
JULIAN PThere was no person to in-person communication. The have a drop -off procedure that I'm not too fond of. Automation will soon be upon us.
JOSEPH H