Ed provided the best customer service, Please extend a thank you to him, fantastic person to word with.Wendy C.
Moving Truck Rental in Drumheller, AB at Big Country Graphics & Printing
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Drumheller, AB T0J0Y0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
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Trailers need to have crank stands; it is not acceptable to expect customers to lift the trailer onto a hitch.gerald M.
Inform the renter of all the necessary requirements for the rental, eg what type of trailer plug in is needed before you drive all the way there and get hooked up and the dealer tries to sell you the right adapter. When you call to get the rental let the renter know that insurance is needed or you provide you own prior the arriving. The local dealer is a grumpy prick and should work on his customer skills.jim P.
Parking lot was a bit crowded and icy, had very little to room to return truck.otherwise no complaints! Everything was well marked to streamline after hours return.Marwa A.
Level the yard, plus have better hours or get a new agent.Christopher N.
We were disappointed that the online booking site offered us afterhours self check in and out when later, after booking, we were informed that this was not an option. More than this, we were not informed that there would be an afterhours fee for returning a truck on a Saturday. We understand that there are no local business hours on that day however there was no communication that there would be an additional fee and would like to know why there is a cost to place a contract in a mailbox. This definitely tainted our experience with Uhaul. We will strongly consider other options in the future.Joshua M.
Lot was gravel and uneven/sloping and open 5x9 trailer was more difficult to wrestle on to hitch. This poses a risk to the renters vehicles when wrangling as the trailer hitch could be elevated and crash into the renters vehicle if trailer moves downslope under its own momentum. Care needs to be taken and more than one person should help renter wrangle trailer on to hitch. Lot should be paved and level or parked in a better spot. Left rear red travelling light on trailer was not working but turn signal did. All other parts functioned well. Check equipment before leaving.Greg H.
I was never given a walk around of trucktracey P.
It made the moving task a lot easierKEVIN B.
Dropped off after hours.Geoffrey C.
Absolutely nothing, Ed is such a welcoming friendly manShaun M.
The on-line drop off app, although confusing at first, quickly became friendly once I realized what I needed to do. This app certainly made this part of the process very convenient, I will use it again.Ronald E.
Make the parking for returns more clear. Since it's all gravel it's difficult to know where to park.Pamela H.
Ed was so pleasant and helped to make sure we had the right truck. Thanks Ed!JORDON P.
Keep up the good work, I will continue using U-haul in the future. Thank youDAWN G.
He asked me for two references: "Two people that know you" he said. I put down two white names. I found that interesting. The U Haul place in the city didn't ask for that, and my Caucasian friends didn't have to provide that. I wonder why he asked me to.....HARP P.
Absolute lack of knowledge of a car carrier trailer. No knowledge of how to tie down the car front wheels. Even after showing a picture of my Class C motor home trailer hitch (tongue and ball), no advice was provided to indicate the tongue was under rated, which caused it to bend down due to the weight being towed, resulting in one of the inner dual wheel tires to blow out on the highway, resulting in further damage to the body of the motor home at the rear wheel well. VERY DISAPPOINTING! Beware of â€œindependent U-Haul outletsâ€.Sidney A.
This place is good. Had horrible experience with hanna where I originally had booked and confirmed though!!!Brett R.
Friendly service Good locationWENDY B.
My daughter rented a trailer took three times to find a place to figure it out trailer broke overall experience was a miserable our trailer got a flat tire service was miserable ridiculous Will never use or recommend U-Haul againSEAN A.
All was good!!!sergii K.
Maybe convert costs to kilometers for people who use metric and not imperial.fredrick P.
Customer service better attitudeMUHAMMAD I.
It could have been explained better what paperwork I needed to drop off when doing so.Cody F.
I ordered U-haul truck at Three Hills but they send me to Drumheller which is 70 kms away without any discount. I have to spend one and half hours to pick up the truck.chenwei J.